Shipping & Delivery Policy

1. Order Processing & Dispatch

At Eryvionkart, we aim to ensure your curated lifestyle items and accessories reach you in pristine condition and as swiftly as possible.

• All orders are processed and prepared for dispatch within 1–3 business days (excluding Sundays and national holidays).
• Orders placed during festive periods, major collection launches, or sale events may experience a slight processing delay.
• If an item requires custom finishing or personalization, additional processing days may apply as communicated on the product page.

2. Shipping Charges

We strive to provide clear, upfront delivery charges without hidden checkout fees:

• Prepaid Orders: We offer complimentary standard shipping across India on qualifying prepaid orders.
• Cash on Delivery (COD): A nominal handling and verification fee may apply to COD orders depending on order volume and delivery location.
• Any applicable shipping charges will be clearly displayed during checkout prior to payment.

3. Delivery Timelines

Once your order has been dispatched from our facility in Noida, estimated delivery timelines are generally as follows:

• Metro Cities (Delhi-NCR, Mumbai, Bengaluru, etc.): 2–4 business days post-dispatch.
• Rest of India: 4–7 business days post-dispatch.
• Remote or North-East Locations: 6–9 business days depending on local courier logistics and pin code accessibility.

4. Order Tracking & Notifications

As soon as your shipment is picked up by our logistics partner:

• You will receive an email and SMS/WhatsApp confirmation containing your direct AWB / Tracking Number and courier link.
• Please allow 12–24 hours for the tracking status to become active on the courier portal.

5. Address Verification & Delivery Attempts

To avoid delays or misrouted parcels, please ensure your delivery address, landmark, and contact phone number are entered accurately at checkout:

• Our delivery partners attempt delivery up to three times before returning the parcel to our hub (Return to Origin - RTO).
• In the event of an RTO due to an incorrect address, non-availability, or refused delivery, re-dispatch charges may apply.

6. Damaged or Tampered Parcels

Every product is secured in tamper-evident packaging. If the outer shipping box or seal appears significantly torn, opened, or tampered with at the time of delivery:

• Do not accept the delivery, or clearly write "Damaged/Tampered Upon Delivery" on the courier delivery acknowledgment slip.
• Take immediate photos and notify our team within 24–48 hours so we can resolve the matter with the carrier.

7. Contact Shipping Support

If you need an update on your tracking status or have special delivery instructions, reach out to our team: